CHRIS WONG

Chris Wong is a seasoned hospitality professional and passionate trainer with over 15 years of experience dedicated to developing people and inspiring service excellence. Having worked with distinguished international brands including InterContinental, Marriott, St. Regis, and Pullman, she brings firsthand understanding of the standards and service culture that define world-class hospitality and a deep commitment to translating that knowledge into training programmes that are both engaging and results-driven.

Her programmes span Service Excellence and Guest Experience Design, Train the Trainer, Performance Management, and Leadership Development, and she is equally adept at conducting Training Needs Analysis and designing customised learning interventions tailored to individual properties. Her strong communication skills across English, Bahasa Malaysia, and Chinese have extended her reach across Malaysia and Cambodia, where she has left a lasting mark on hospitality professionals at every level.

As an Industry Trainer, Chris brings both international credibility and practical training expertise ensuring that the platform’s programmes are shaped by someone who understands not only what world-class hospitality looks like, but how to build the people capable of delivering it.

REGUNATHAN @ NATHAN

Nathan, is a seasoned hotelier and trainer whose career story is one of the most compelling in the industry rising from housekeeping room attendant in 1989 to General Manager over the course of 30 years. That ground-up journey gives him an authentic and complete understanding of hotel operations at every level, and it is the foundation upon which his work as a trainer and facilitator is built. When Nathan speaks about the realities of hospitality, he speaks from lived experience at every rung of the ladder.

Armed with an MBA and a membership with the Malaysia Association of Professional Trainers and Coaches (MAPTaC), Nathan combines academic rigour with real-world insight to deliver training that is practical, engaging, and results-driven. His areas of focus span leadership development, sales and marketing, customer service excellence, team building, and career growth all framed through the lens of someone who has navigated every stage of a hospitality career himself.

As an Industry Trainer, Nathan embodies the platform’s core belief that talent and dedication are the most powerful qualifications of all and his commitment to developing the next generation of hospitality leaders across Asia makes him an exceptionally fitting member of our advisory community.

REGUNATHAN @ NATHAN

Nathan, is a seasoned hotelier and trainer whose career story is one of the most compelling in the industry rising from housekeeping room attendant in 1989 to General Manager over the course of 30 years. That ground-up journey gives him an authentic and complete understanding of hotel operations at every level, and it is the foundation upon which his work as a trainer and facilitator is built. When Nathan speaks about the realities of hospitality, he speaks from lived experience at every rung of the ladder.

Armed with an MBA and a membership with the Malaysia Association of Professional Trainers and Coaches (MAPTaC), Nathan combines academic rigour with real-world insight to deliver training that is practical, engaging, and results-driven. His areas of focus span leadership development, sales and marketing, customer service excellence, team building, and career growth all framed through the lens of someone who has navigated every stage of a hospitality career himself.

As an Industry Trainer, Nathan embodies the platform’s core belief that talent and dedication are the most powerful qualifications of all and his commitment to developing the next generation of hospitality leaders across Asia makes him an exceptionally fitting member of our advisory community.

IRWAN AB KARIM

Irwan is a hospitality professional and leadership facilitator with over 20 years of experience across hotel operations, human resources, and people development. He began his career on the ground working across front office, housekeeping, food and beverage, HR, and sales and it is this lived experience that gives his work as a trainer and coach its authenticity and relevance. Long before stepping into facilitation, Irwan was navigating the day-to-day realities that many hospitality professionals face, and that perspective continues to shape everything he does.

As a facilitator, Irwan creates environments where people feel safe to pause, reflect honestly, and take meaningful action. His approach is practical and people-centred guiding participants to examine how they think, respond, and make decisions, and to reconnect their work to what truly matters: purpose, values, and people. He holds an HRD Corp Accredited Trainer credential, a Certified ICF Coach, a Certified ESG Practitioner designation, and is an Associate Member of the Malaysia Institute of Management.

As an Industry Trainer Irwan brings a deeply human approach to professional development one rooted in operational experience and shaped by a genuine belief that small, consistent shifts in mindset and behaviour can lead to lasting transformation in individuals and organisations alike.

IRWAN AB KARIM

Irwan is a hospitality professional and leadership facilitator with over 20 years of experience across hotel operations, human resources, and people development. He began his career on the ground working across front office, housekeeping, food and beverage, HR, and sales and it is this lived experience that gives his work as a trainer and coach its authenticity and relevance. Long before stepping into facilitation, Irwan was navigating the day-to-day realities that many hospitality professionals face, and that perspective continues to shape everything he does.

As a facilitator, Irwan creates environments where people feel safe to pause, reflect honestly, and take meaningful action. His approach is practical and people-centred guiding participants to examine how they think, respond, and make decisions, and to reconnect their work to what truly matters: purpose, values, and people. He holds an HRD Corp Accredited Trainer credential, a Certified ICF Coach, a Certified ESG Practitioner designation, and is an Associate Member of the Malaysia Institute of Management.

As an Industry Trainer Irwan brings a deeply human approach to professional development one rooted in operational experience and shaped by a genuine belief that small, consistent shifts in mindset and behaviour can lead to lasting transformation in individuals and organisations alike.

ALISON JOANNA NUR ALFIYYAH

Alison is a Food and Beverage leader with a 25-year career spanning the full breadth of F&B operations across internationally branded hotels in Sabah, Kuala Lumpur. Beginning as a waitress at Hyatt Regency Kota Kinabalu in 1998, she progressed steadily through supervisor, certified butler, outlet manager, assistant manager and now as the Food & Beverage Manager.

Along the way she constantly kept with her passion for learning and training her team. A testament would she completing her HRDC Train the Trainer program. She has also the been the Chairman of the Halal Implementation Committee and is well verred with Halal Certifcation Process.

As an Industry Advisor, Alison brings a richly practical perspective on food and beverage operations, team development, and Halal governance making her a valuable voice for hospitality professionals seeking to build careers in one of the industry’s most dynamic and guest-facing disciplines.

AHMAD FAUZI ARSHAD

Ahmad Fauzi Arshad is a culinary professional and hospitality educator whose career uniquely bridges kitchen practice and academic instruction. Holding a Bachelor of Science with Honours in Culinary Arts Management from Universiti Teknologi MARA, he built his early career across hotel and food service kitchens in Malaysia and Singapore with a particularly distinctive chapter as Embassy Chef at the Malaysian Embassy in Tashkent, Uzbekistan, an experience that broadened both his culinary repertoire. His passion for culinary excellence was evident early, having won medals at numerous national and regional competitions.

Since 2020, Ahmad Fauzi has transitioned into culinary education, bringing his industry experience into the classroom across several hospitality institutions in Malaysia. He also holds a Halal Executive membership with Jabatan Kemajuan Islam Malaysia.

As an Industry Advisor with Asianhotelier.Org, Ahmad Fauzi represents the vital bridge between industry and academia bringing hands-on culinary experience and a genuine commitment to equipping the next generation of hospitality professionals with the skills and standards the industry demands.

Ahmad Kamal bin Mohamad Tahir

Ahmad Kamal bin Mohamad Tahir is an Engineering and Facilities Management leader with over 15 years of progressive experience across premier hospitality properties in Malaysia. Beginning his career as an M&E Technician at Holiday Inn Glenmarie and Sunway Resort Hotel & Spa, he has risen through every level of engineering leadership to his current role as Multi-Property Chief Engineer — a trajectory that gives him an unusually complete understanding of hotel engineering from the ground up. A standout achievement in Kamal’s career is leading his property to become the first Marriott hotel in Malaysia to be awarded the Green Building Certificate by MOTAC in 2025 a milestone that reflects both his technical excellence and his deep commitment to sustainability.

As an Industry Advisor with Asianhotelier.Org, Kamal brings a vital and often underrepresented perspective that of the engineering and sustainability professional whose work underpins every aspect of the guest experience. His expertise in green building, energy management, and asset modernisation makes him an invaluable voice for hospitality professionals seeking to understand the operational and environmental foundations of a well-run hotel.

Edward Abraham

Edward Chryslo Abraham is a seasoned Human Resources leader with over 25 years of progressive experience across the hospitality and food & beverage industries. His career spans some of the region’s most respected internationally branded organisations including Shangri-La, Four Seasons, Pan Pacific, and ONYX Hospitality Group. He has demonstrated a consistent ability to align human capital strategies with broader business objectives.

Edward has led HR functions through some of the most demanding transitions in the industry including hotel pre-openings, large-scale workforce restructuring, and crisis management. As an Industry Advisor with Asianhotelier.Org, Edward brings a deeply human-centred yet strategically grounded perspective on people development, organisational culture, and workforce capability areas that are fundamental to building a stronger and more inclusive hospitality industry across Asia.

Inderjit Kaur

Inderjit Kaur is a Learning & Development and Human Resources professional with 30 years of experience across the hospitality industry in Malaysia. Her career spans operations, finance, human resources, and training and development a breadth that gives her an unusually rounded perspective on what truly drives performance and people capability in a hotel environment. She began her hospitality journey as part of the pre-opening team at Sheraton Langkawi Beach Resort in 1991, where she held multiple operational roles before transitioning into training and development a path that has defined the latter and most impactful chapter of her career.

Across her tenure at various properties, Indy has delivered training strategies that have directly moved the needle on guest satisfaction, associate engagement, and brand compliance. A particularly meaningful achievement is her successful rollout of the Sijil Kemahiran Malaysia certification to upskill 48 associates who lacked formal qualifications  giving industry experience the recognition it deserves, and embodying the very spirit that Asianhotelier.Org was built upon.

As an Industry Advisor with Asianhotelier.Org, Indy brings three decades of practical wisdom in developing people, building training ecosystems, and championing talent at every level of the organisation making her an exceptionally relevant voice in shaping programmes that bridge the gap between industry expectations and professional readiness across Asia.