Industry Advisors
Sunny is a seasoned professional bringing 27 years of leadership experience from four industries, including 16 years as a professional consultant trainer. His career spans the hospitality, petroleum and logistics, education, and training sectors.
In hospitality he held operational and strategic roles with major properties including The Holiday Inn, Penang Mutiara Beach Resort, and Sunway Hotel Georgetown and Penang, directing Front Office / Rooms Division while overseeing employee development, training, customer service initiatives, and operations planning, budgeting, and forecasting.
His distinctive capability is designing customised programmes addressing competency gaps or specific operational needs. He conducts training fluently in both English and Bahasa Malaysia, incorporating practical tools, role-plays, and real operational examples to enhance participant engagement across diverse sectors.