5.00
(18 Ratings)

* OPERATIONAL EXCELLENCE *

Categories: Supervisory Series
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About Course

The Operational Excellence focuses on mastering the day-to-day operational responsibilities that drive hotel performance. Supervisors will learn how to plan shifts effectively, delegate tasks, uphold brand standards, and resolve issues promptly while maintaining service quality. By understanding key performance indicators, cost awareness, and process efficiency, participants will strengthen their ability to manage operations with precision and purpose. This training bridges the gap between service delivery and business results.

Course Content

Assessment
This multiple-choice assessment is designed to check your understanding of the key ideas and skills covered in this module. Please select the most appropriate answer for each question. There will be 40 Multiple-Choice Questions (MCQs). Duration: 45 mins. Passing Score: 80%

  • Operational Excellence

Student Ratings & Reviews

5.0
Total 18 Ratings
5
18 Ratings
4
0 Rating
3
0 Rating
2
0 Rating
1
0 Rating
RB
3 months ago
Great Program
MF
3 months ago
Satu course yang bagus.
Great training
NA
3 months ago
Very good
ZB
3 months ago
The training is really help me to improve my confident
RB
3 months ago
Very good program
Good trainers
And telly helping me a lots
U are the best
In this 2nd series program, I have gained better experience and gained a lot of understanding.
MS
3 months ago
Mantap
Outstanding
SB
3 months ago
Dapat tambah ilmu,dari budak benda yg saya tak tahu
Great,excellent trainer
MA
3 months ago
Great and excellent
Excellent learning process
NB
3 months ago
Excellent, good training, a lots acknowledge
good
Very good