Industry Advisors

Kathy Khoo S.L.

Kathy brings over three decades of hospitality experience spanning multiple continents. She graduated from Middlesex Polytechnic (now Middlesex University) and launched her career in London across various hospitality institutions.

Drawn to Asian hospitality, she relocated to Malaysia and progressed through several roles, ultimately becoming Hotel Manager at Savv Hotel Penang — a property situated within Georgetown’s UNESCO World Heritage Site. She emphasises that sustainable development ensures long-term viability and believes the pandemic has revealed critical gaps in traditional business models.

Throughout her career in Rooms and Housekeeping, Kathy has mentored numerous associates who advanced within the industry. She advocates for structured training and development programmes, viewing them as essential pathways that make career progression more accessible in hospitality.